GET api/SDCallMasterCustomerPortal/GetOnHoldCallById/{accountId}/{companyId}/{customerPortalCalllMasterId}

Request Information

URI Parameters

Name	Type	Additional information
accountId	integer	Required
companyId	string	Required
customerPortalCalllMasterId	integer	Required

Body Parameters

None.

Response Information

Resource Description

SDCallMasterCustomerPortal

Name	Type	Additional information
SDServiceMasterId	string	None.
ContactPerson	string	None.
ContactPhone	string	None.
StartDate	date	None.
TimePromisedCode	string	None.
Notify	boolean	None.
ProblemTaskCategory	string	None.
ProblemTaskCategoryId	integer	None.
ProblemTaskFunctionCode1	string	None.
ProblemTaskComponentCode1	string	None.
Name	string	None.
PersonCalling	string	None.
Email	string	None.
PhoneNumber	string	None.
SAILocationMaster	SAILocationMaster	None.
LocationMasterId	integer	None.
Address	string	None.
CompanyName	string	None.
FirstName	string	None.
LastName	string	None.
ProblemDescription	string	None.
TotalBudgetTime	decimal number	None.
AdditionalComment	string	None.
ConfirmedOn	date	None.
ConfirmedBy	string	None.
RejectedOn	date	None.
RejectedBy	string	None.
RejectionReason	string	None.
CallNum	string	None.
AccountId	integer	None.
CompanyId	string	None.
CreatedOn	date	None.
CreatedBy	string	None.
UpdatedOn	date	None.
UpdatedBy	string	None.
IsLockedForEditing	boolean	None.
LockedBy	string	None.
Id	integer	None.
FieldPermissions	Collection of DTOFieldPermission	None.

Response Formats

application/json, text/json

Sample:

{
  "SDServiceMasterId": "sample string 1",
  "ContactPerson": "sample string 2",
  "ContactPhone": "sample string 3",
  "StartDate": "2025-12-16T20:34:12.3161878+00:00",
  "TimePromisedCode": "sample string 5",
  "Notify": true,
  "ProblemTaskCategory": "sample string 6",
  "ProblemTaskCategoryId": 1,
  "ProblemTaskFunctionCode1": "sample string 7",
  "ProblemTaskComponentCode1": "sample string 8",
  "Name": "sample string 9",
  "PersonCalling": "sample string 10",
  "Email": "sample string 11",
  "PhoneNumber": "sample string 12",
  "SAILocationMaster": {
    "Attention": "sample string 1",
    "AddressLine1": "sample string 2",
    "AddressLine2": "sample string 3",
    "City": "sample string 4",
    "State": "sample string 5",
    "Zip": "sample string 6",
    "Country": "sample string 7",
    "GeoLocationLatitude": "sample string 8",
    "GeoLocationLongitude": "sample string 9",
    "IsGoogleVerified": true,
    "IsCustomerVerified": true,
    "AccountId": 10,
    "CompanyId": "sample string 11",
    "CreatedOn": "2025-12-16T20:34:12.3161878+00:00",
    "CreatedBy": "sample string 13",
    "UpdatedOn": "2025-12-16T20:34:12.3161878+00:00",
    "UpdatedBy": "sample string 14",
    "IsLockedForEditing": true,
    "LockedBy": "sample string 16",
    "Id": 17,
    "FieldPermissions": []
  },
  "LocationMasterId": 1,
  "Address": "sample string 13",
  "CompanyName": "sample string 14",
  "FirstName": "sample string 15",
  "LastName": "sample string 16",
  "ProblemDescription": "sample string 17",
  "TotalBudgetTime": 1.0,
  "AdditionalComment": "sample string 18",
  "ConfirmedOn": "2025-12-16T20:34:12.3324215+00:00",
  "ConfirmedBy": "sample string 20",
  "RejectedOn": "2025-12-16T20:34:12.3324215+00:00",
  "RejectedBy": "sample string 22",
  "RejectionReason": "sample string 23",
  "CallNum": "sample string 24",
  "AccountId": 25,
  "CompanyId": "sample string 26",
  "CreatedOn": "2025-12-16T20:34:12.3324215+00:00",
  "CreatedBy": "sample string 28",
  "UpdatedOn": "2025-12-16T20:34:12.3324215+00:00",
  "UpdatedBy": "sample string 29",
  "IsLockedForEditing": true,
  "LockedBy": "sample string 31",
  "Id": 32,
  "FieldPermissions": []
}

application/xml, text/xml

Sample:

<SDCallMasterCustomerPortal xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.SD">
  <Id xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">32</Id>
  <CreatedBy xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">sample string 28</CreatedBy>
  <CreatedOn xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">2025-12-16T20:34:12.3324215+00:00</CreatedOn>
  <IsLockedForEditing xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">true</IsLockedForEditing>
  <LockedBy xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">sample string 31</LockedBy>
  <UpdatedBy xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">sample string 29</UpdatedBy>
  <UpdatedOn xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">2025-12-16T20:34:12.3324215+00:00</UpdatedOn>
  <AccountId xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">25</AccountId>
  <CompanyId xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">sample string 26</CompanyId>
  <AdditionalComment>sample string 18</AdditionalComment>
  <Address>sample string 13</Address>
  <CallNum>sample string 24</CallNum>
  <CompanyName>sample string 14</CompanyName>
  <ConfirmedBy>sample string 20</ConfirmedBy>
  <ConfirmedOn>2025-12-16T20:34:12.3324215+00:00</ConfirmedOn>
  <ContactPerson>sample string 2</ContactPerson>
  <ContactPhone>sample string 3</ContactPhone>
  <Email>sample string 11</Email>
  <FirstName>sample string 15</FirstName>
  <LastName>sample string 16</LastName>
  <LocationMasterId>1</LocationMasterId>
  <Name>sample string 9</Name>
  <Notify>true</Notify>
  <PersonCalling>sample string 10</PersonCalling>
  <PhoneNumber>sample string 12</PhoneNumber>
  <ProblemDescription>sample string 17</ProblemDescription>
  <ProblemTaskCategory>sample string 6</ProblemTaskCategory>
  <ProblemTaskCategoryId>1</ProblemTaskCategoryId>
  <ProblemTaskComponentCode1>sample string 8</ProblemTaskComponentCode1>
  <ProblemTaskFunctionCode1>sample string 7</ProblemTaskFunctionCode1>
  <RejectedBy>sample string 22</RejectedBy>
  <RejectedOn>2025-12-16T20:34:12.3324215+00:00</RejectedOn>
  <RejectionReason>sample string 23</RejectionReason>
  <SAILocationMaster xmlns:d2p1="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.SAI">
    <Id xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">17</Id>
    <CreatedBy xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">sample string 13</CreatedBy>
    <CreatedOn xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">2025-12-16T20:34:12.3161878+00:00</CreatedOn>
    <IsLockedForEditing xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">true</IsLockedForEditing>
    <LockedBy xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">sample string 16</LockedBy>
    <UpdatedBy xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">sample string 14</UpdatedBy>
    <UpdatedOn xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">2025-12-16T20:34:12.3161878+00:00</UpdatedOn>
    <AccountId xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">10</AccountId>
    <CompanyId xmlns="http://schemas.datacontract.org/2004/07/SAWinProV4.Model.DTO.AccountSpecific.Base">sample string 11</CompanyId>
    <d2p1:AddressLine1>sample string 2</d2p1:AddressLine1>
    <d2p1:AddressLine2>sample string 3</d2p1:AddressLine2>
    <d2p1:Attention>sample string 1</d2p1:Attention>
    <d2p1:City>sample string 4</d2p1:City>
    <d2p1:Country>sample string 7</d2p1:Country>
    <d2p1:GeoLocationLatitude>sample string 8</d2p1:GeoLocationLatitude>
    <d2p1:GeoLocationLongitude>sample string 9</d2p1:GeoLocationLongitude>
    <d2p1:IsCustomerVerified>true</d2p1:IsCustomerVerified>
    <d2p1:IsGoogleVerified>true</d2p1:IsGoogleVerified>
    <d2p1:State>sample string 5</d2p1:State>
    <d2p1:Zip>sample string 6</d2p1:Zip>
  </SAILocationMaster>
  <SDServiceMasterId>sample string 1</SDServiceMasterId>
  <StartDate>2025-12-16T20:34:12.3161878+00:00</StartDate>
  <TimePromisedCode>sample string 5</TimePromisedCode>
  <TotalBudgetTime>1</TotalBudgetTime>
</SDCallMasterCustomerPortal>